Privacy Policy

Effective Date: 9/5/2024

  1. Introduction

Majestic Andes is committed to protecting your privacy. This Privacy Policy explains how we collect, use, disclose, and safeguard your personal information when you visit our website [website address], use our mobile application, or interact with our services. By using our services, you consent to the practices described in this policy.

 

  1. Information We Collect

We collect the following information:

  • Personal Information: When you create an account, make a booking, or contact us, we may collect your name, email address, phone number, mailing address, and payment information.
  • Usage Data: We collect information about how you use our services, such as your IP address, device type, browser, and browsing activity.
  • Preferences: We collect information about your preferences, such as your preferred destinations, activities, and accommodations.

 

  1. How We Use Your Information

We use your information to:

  • Provide our services: Process bookings, manage reservations, and provide customer support.
  • Personalize your experience: Tailor our services to your preferences and provide recommendations.
  • Send you marketing communications: Keep you informed about our products, services, and special offers.
  • Improve our services: Analyze usage data to identify trends and improve our website and services.
  • Comply with legal obligations: Retain records as required by law.

 

  1. Sharing Your Information

We may share your information with:

  • Trusted third-party service providers: We may share your information with trusted third-party service providers who assist us with our business operations, such as payment processing, email marketing, and data analytics.
  • Business partners: We may share your information with our business partners to offer you joint products or services.
  • Legal authorities: We may disclose your information if required by law or to protect our rights or the rights of others.

 

  1. Data Security

We implement reasonable security measures to protect your personal information from unauthorized access, use, or disclosure. However, no method of transmission over the Internet or electronic storage is 100% secure.

 

  1. Cookies and Tracking Technologies

We use cookies and similar tracking technologies to collect information about your browsing behavior.

We use cookies and similar tracking technologies to:

  • Essential Cookies: These cookies are necessary for the website to function properly.
  • Performance Cookies: These cookies collect information about how visitors use our website to improve its performance.
  • Functional Cookies: These cookies allow us to remember your preferences and settings.
  • Targeting Cookies: These cookies are used to deliver targeted advertising.

You can manage your cookie preferences through your browser settings.

 

  1. Data Retention

We retain your personal information for as long as necessary to fulfill the purposes for which it was collected. We may also retain your information to comply with legal obligations or for legitimate business purposes.

 

  1. Your Rights

You have the right to:

  • Access your personal information.
  • Rectify any inaccurate or incomplete information.
  • Erase your personal information.
  • Restrict the processing of your personal information.
  • Object to the processing of your personal information.
  • Data portability: Receive your personal data in a structured, commonly used, and machine-readable format.

 

  1. Changes to This Policy

We may update this Privacy Policy from time to time. We will notify you of any significant changes by posting the new policy on our website.

 

  1. Contact Us

If you have any questions about this Privacy Policy or our privacy practices, please contact us at:

  • Email: info@majesticandes.com
  • Phone: +00 51 84231300
  • Mailing Address: Urb. Barrio Profesional C-8, Res. Andalucía Of. 101, Cusco – Perú

 

Additional Considerations

  • California Consumer Privacy Act (CCPA): If you are a California resident, you may have additional rights under the CCPA.
  • General Data Protection Regulation (GDPR): If you are a resident of the European Union, you may have additional rights under the GDPR.
  • Children’s Privacy: We do not knowingly collect personal information from children under the age of 13.

This Privacy Policy is a general guideline and may not address all specific situations. If you have any concerns, please contact us.

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